In addition, a hotel general manager should possess good communication and interaction skills as he or she is expected to interact with guests. He or she also ensures compliance with health and safety legislation and licensing laws. In the process of discharging his or her duties, the hotel general manager is also responsible for managing budgets by prioritizing the spending of money in order to help the hotel attain its goal, as well as maintaining statistical and financial records.įurthermore, while there are staff occupying various positions that are needed for the effective running of the hotel, the general manager also oversees various functions like planning maintenance work, events, and room bookings handling customer complaints and queries, and also promoting and marketing the business.
One of the major functions of the hotel general manager is to recruit staff in various areas of concentration of the hotel (such as receptionist, cleaners, and janitors, train them, and supervise them in order to ensure effective management of the hotel, as well as to meet the standard needs of the hotel and that of the customers/people lodging in it. The hotel general manager is responsible for coordinating, overseeing, and organizing all the activities involved in the smooth and effective running of a hotel. The smooth and effective operation of a hotel requires the enthusiasm and diligence of the hotel general manager, as he or she is expected to perform various important functions in order for the hotel to meet up to good standards.
Please, continue reading: What Does a Hotel General Manager Do? With the information contained in this post, you will learn a great deal about the hotel general manager work description and what you need to have to succeed in the career. It also reveals the major requirements most recruiters will expect prospective candidates for the hotel general manager’s job to fulfill to be hired. This post exhaustively discusses the job description of a hotel general manager, highlighting the key duties, tasks, and responsibilities commonly performed by individuals who work in the position. Hotel General Manager Job Description, Key Duties and Responsibilities Hotel General Managers ensure the smooth and efficient operation of their hotels.
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